Terms & Conditions

Terms and Conditions

This document serves as an agreement (“Agreement”) between BrandMatter Agency, LLC, operating as “BrandMatter” (“Company,” “We,” “Us,” or “Our”) and clients (“Client,” “You,” or “Your”) engaging with our services. By using our services, you agree to these terms and conditions.

1. Services Provided

BrandMatter offers marketing services, including but not limited to marketing campaigns, email marketing, text notifications, and other related services. We aim to deliver high-quality and professional services to promote and enhance your business.

2. Confidentiality

We take the privacy and confidentiality of our clients seriously. Any credit card information stored on file is encrypted and stored securely. We adhere to industry-standard practices to protect your sensitive data. However, despite our best efforts, we cannot guarantee absolute security.

3. Client Responsibilities

You agree to provide accurate and up-to-date information for billing and contact purposes. It is your responsibility to update any changes in your information promptly.

4. Communication

We may use the contact information provided by you to send marketing materials, notifications, invoices, or other relevant information. You may opt-out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting our support team at support@brandmatter.org.

5. Payment and Billing

Payment for services rendered by BrandMatter is required according to the terms specified in the invoice. Failure to pay within the agreed-upon terms may result in suspension of services or additional charges.

6. Limitation of Liability

BrandMatter shall not be held liable for any indirect, incidental, special, or consequential damages that result from the use or inability to use our services.

7. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Alabama.

8. Changes to Terms and Conditions

BrandMatter reserves the right to modify or update these terms and conditions at any time. We will notify clients of any changes through email or on our website.

9. Contact Information

If you have any questions or concerns regarding these terms and conditions or our services, please contact us at: 

BrandMatter Agency, LLC
9104 Paula Dr. Semmes, AL. 36575 

Phone: 2513070272 

Email: support@brandmatter.org

By using our services, you agree to the terms and conditions outlined in this document.